Wednesday, January 23, 2002

Couldn't figure out Radio 8 I'm a fan of Userland, and I was genuinely excited to try out Radio 8 (their new web publishing tool) but I was utterly incapable of using it. I downloaded it, fired it up, and then--nothing. I hit "New" and got a command prompt. I searched the web for how to "get started"--nothing. And this is for a service that is meant to be easy to use. I guess I just must be dumb. Thank goodness for Blogger, which genuinely makes it really easy to start a simple weblog. It's sad when a company as dedicated to creating good customer experience as I know Userland is makes a tool so difficult to pick up and use.

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