Monday, May 13, 2002

Mark Hurts and voice interface My good friend and old boss, Mark Hurst had the following good comments on my voice HCI posts:
Observing people "in the wild" using stupid, complex computers says nothing about how they might use (a) better tools (b) with better training up-front (think re goodeasy training on Creative Good-oriented macs - not perfect, but at least qualitatively better than the ordinary PC set up by IT).

[Good work habits are important...] and good tools! Despite anything else, we'll never get anywhere by watching people using the wrong tools. Windows slothware can't be reformed - this system needs a radical improvement.
No arguments here.


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