Wednesday, December 04, 2002

Usability matters

Businessweek has an article on how software usability leads to profits. If usability is starting to matter, it means 1) markets are getting more competitive and/or 2) products are moving towards newer, less tech savvy customer segments. Microsoft (before VB.NET) always understood how important it was to make their stuff easy for their customers (3rd party developers) to use.

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